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Debt Collector Stuck in TCPA Suit for Sending “Manual” Text Messages

TCPAWorld remains a dangerous place for folks trying to communicate with their customers using text messages. This is true even in an era when P2P texting is finding increasing favor as a preferred contact channel. In Greiner v. Cadillac Accounts Receivable Mgmt., Case No. 2:19-cv-12479, 2020 U.S. Dist. LEXIS 234221 (E.D. Mich.  November 9, 2020) for instance a Defendant was just denied summary judgment—i.e. the case is headed to a jury—in a case where the Defendant debt collector claimed it sent the texts at issue manually.

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Which Critical Capability Is Your Collections Software System Missing?

Collection operations of all sizes need to be more agile in order to handle the growing number and frequency of changes they will have to make in the NEW NORMAL. It all starts with your collection software system and its ability to enable users to perform system changes easily and quickly. What critical capabilities do your collections systems need? Find out in this new, FREE whitepaper from Telrock. 


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insideARM's 2020 Women in Consumer & Commercial Finance Continues to Build on its Successes

Rockville, Md. -- This year's Women in Consumer & Commercial Finance conference -- our third -- continued building on the successes from previous years, this time in an entirely virtual environment.

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WATCH REPLAY: insideARM Presents: Vendor Partnerships and the Final Rule

Vendors to the collection industry are a vital part of the consumer debt ecosystem -- and they have a role to play in helping agencies innovate and strategize under the CFPB's Final Rule.


Hear from LiveVox, Neustar, Ontario Systems, RevSpring, and TransUnion as we talk about what changes are necessary to your various out-sourced functions, and how these vendors view the Final Rule.


Our speakers will be:


- Jim Lynch, Sr. Director, Product Marketing, LiveVox, Inc.

- Todd Meeks, Director of Risk Product Management, Neustar,

- Chris Beebe, Director, Product Management, Ontario Systems,

- Cheryl Kananowicz, President Financial Services, RevSpring, and

- Peter Ghiselli, Vice President, Collections, TransUnion


This webinar is part of our CFPB Final Rules series, and has been made possible by our sponsors:


- LiveVox

- Neustar

- Ontario Systems

- RevSpring

- TransUnion


Watch Replay Now »


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