Newsletter Archive Version
Essential headlines, new reports, and best practices from insideARM.com. Got this from a friend? Subscribe to the ARM Insider.

ARM Insider - The Debt Industry's Most-Trusted Daily header image

Credit Reporting Issues Highlighted in the FTC's and CFPB's Workshop

On Tuesday, the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB) held a workshop titled Accuracy in Consumer Reporting. The workshop consisted of four different panel discussions as well as individual remarks from several speakers. Below is a summary of the discussions relevant to the ARM industry.

Read the Whole Story »

ADVERTISEMENT
Advertisement
 

The State of Third Party Collections: Challenges, Trends, and Innovations

The third-party debt collection industry is at a crossroads: Either modernize and adopt a consumer-centric approach or continue to face headwinds. While third-party collectors may find obstacles along the road ahead, there are also opportunities — if you know where to look.

TransUnion’s Javier Alvarado takes a deep dive into their first-ever annual report focusing exclusively on third-party debt collection: The State of Third-Party Collections 2019: Challenges, Trends and Innovations.

Key takeaways include:

  • How compliance and regulation has made it tough to innovate.
  • Brace yourself: The biggest expense for firms is expected to grow.
  • The new, more effective consumer communication channels collectors are exploring as they await guidelines from the CFPB.
  • Skip tracing? Batching? Speech analytics? The technologies forward-thinking agencies are deploying.

Playback here.


ADVERTISEMENT
Advertisement

ADVERTISEMENT
Advertisement

You Oughta Know, 12 December 2019


ADVERTISEMENT
Advertisement

iA Strategy & Tech

10 June 2020 at 06:00 p.m.

Join the sharpest minds in credit and collections strategy. Experience the newest in industry tech live on-stage.

Event Details »


Keep Up With Us

Facebook Logo Facebook
Twitter Logo Twitter
LinkedIn Logo LinkedIn
insideARM.com
To continue receiving email newsletters from insideARM, please add editor@insidearm.com to your address book and/or safe list. All content and articles copyright © by Auriemma Roundtables, Inc. All rights reserved. You can review insideARM's privacy policy here. Manage your email newsletter preferences or unsubscribe from this newsletter. Want to suggest a story? Email iaeditor@roundtables.us

Want to be promoted in our publications? See our marketing options.

Our mailing address is:
%SENDER-INFO%