Essential headlines, new reports, and best practices from insideARM.com. Got this from a friend?
Subscribe to the ARM Insider
insideARM ARM Insider

The FCC’s New Recycled Number Spotting Database is Live—Here’s How to Use It

Its odd to think I’ve been talking about this for nearly three years.

Read the Whole Story »


The most current, practical compliance tools and the most engaged peers, all in one place 

You only have so much time. You don't need more resources, just better tools and useful connections. iA Research Assistant is a practical, on-demand information resource and peer-to-peer network for compliance and operations professionals in collections.


Learn more (and get a free tool) right here.
ADVERTISEMENT
Advertisement

insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

DCM Services Announces Membership with Telecommunications Risk Management Association (TRMA)

MINNEAPOLIS, Minn. -- DCM Services, LLC (“DCMS”), the industry leader in data and contact management solutions for the estate and specialty receivables recovery market, has become the newest business affiliate member of the Telecommunications Risk Management Association (“TRMA”). This new partnership will be mutually beneficial, allowing both organizations to share best practices, benchmarking data, and other relevant information to elevate the industry.

Read the Whole Story »


CBA Issues White Paper Advocating CFPB’s Use Of Rulemaking And Guidance In Lieu Of “Regulation By Enforcement”

The Consumer Bankers Association has released a new white paper, “The Case For Regulation Through Rulemaking & Guidance,” that advocates for the CFPB to use rulemaking and informal written guidance in lieu of attempting to create new industry regulatory standards through enforcement.  Attorneys from Ballard Spahr’s Consumer Financial Services Group assisted CBA in preparing the white paper.

Read the Whole Story »


ADVERTISEMENT
Advertisement

Radius Global Solutions to Deploy Neustar Phone Behavior Intelligence

RESTON, Va -- Radius Global Solutions LLC, a leading provider of digitally integrated customer engagement and Neustar Inc., a global information services and technology company and leader in identity resolution, announced today that Radius will be deploying Neustar Phone Behavior Intelligence across its platform. Neustar’s data, consumer behavior insights, and customer contact efficiency strategies will allow Radius to more effectively contact consumers, which in turn will improve the consumer experience and enhance its compliance with consumer protection regulations.

Read the Whole Story »


The New York Large Print Notice Is Fuzzy in Any Format

On Oct. 8, S.737A was signed into New York law, “requiring debt collectors to inform debtors that written communications are available in large print format.”  The legislation becomes effective Nov. 7, 2021.

Read the Whole Story »


CFPB Releases Additional Reg F Guidance

On October 29, 2021, the CFPB added a new section to the Reg F Frequently Asked Questions (FAQ) guidance documents.  The new FAQs address the model validation notice, validation information, and the special rule for certain residential mortgage debts.

Read the Whole Story »


ADVERTISEMENT
Advertisement

Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »