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CBA Issues White Paper Advocating CFPB’s Use Of Rulemaking And Guidance In Lieu Of “Regulation By Enforcement”

The Consumer Bankers Association has released a new white paper, “The Case For Regulation Through Rulemaking & Guidance,” that advocates for the CFPB to use rulemaking and informal written guidance in lieu of attempting to create new industry regulatory standards through enforcement.  Attorneys from Ballard Spahr’s Consumer Financial Services Group assisted CBA in preparing the white paper.

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How to Make Every Call, Text, and Email Count in the Era of the CFPB’s Regulation F

Optimizing outreach and maximizing ROI in the Reg F era won't be easy, but it can be done. In this new whitepaper from Neustar, find out how an alternate approach, based on an intelligent omnichannel strategy, can comply with both the spirit and the word of Regulation F, improve RPC rates, and allow for faster contact than competitors that fail to adapt. Learn more.
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NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

Radius Global Solutions to Deploy Neustar Phone Behavior Intelligence

RESTON, Va -- Radius Global Solutions LLC, a leading provider of digitally integrated customer engagement and Neustar Inc., a global information services and technology company and leader in identity resolution, announced today that Radius will be deploying Neustar Phone Behavior Intelligence across its platform. Neustar’s data, consumer behavior insights, and customer contact efficiency strategies will allow Radius to more effectively contact consumers, which in turn will improve the consumer experience and enhance its compliance with consumer protection regulations.

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The New York Large Print Notice Is Fuzzy in Any Format

On Oct. 8, S.737A was signed into New York law, “requiring debt collectors to inform debtors that written communications are available in large print format.”  The legislation becomes effective Nov. 7, 2021.

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CFPB Releases Additional Reg F Guidance

On October 29, 2021, the CFPB added a new section to the Reg F Frequently Asked Questions (FAQ) guidance documents.  The new FAQs address the model validation notice, validation information, and the special rule for certain residential mortgage debts.

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Remitter Completes Acquisition of US Receivables Leader Mercantile Adjustment Bureau

Tempe, Ariz. -- Digital Bill payment platform Remitter has finalized its purchase of Mercantile Adjustment Bureau following a successful pre-IPO USD $12m cap raise led by Canaccord Genuity. The raise was also backed by Allium Capital and Casey Capital.

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State Collection Service Partners with Prodigal to Improve Agent Productivity

MOUNTAIN VIEW, Calif. -- State Collection Service (State), a leading healthcare revenue cycle outsourcer, partnered with Prodigal Technologies, Inc., to substantially increase operational efficiencies with artificial intelligence and automation.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »