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What to Expect: Day 1 of Regulation F

When the CFPB published part one of the debt collection rule on October 30, 2020, and then part two a few weeks later, a little over a year seemed like plenty of time to understand, and comply with, the Regulation’s requirements. It was also a year full of discussion, debate, and conversation about how the industry would change and adapt once the Regulation went into effect.

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How to Make Every Call, Text, and Email Count in the Era of the CFPB’s Regulation F

Optimizing outreach and maximizing ROI in the Reg F era won't be easy, but it can be done. In this new whitepaper from Neustar, find out how an alternate approach, based on an intelligent omnichannel strategy, can comply with both the spirit and the word of Regulation F, improve RPC rates, and allow for faster contact than competitors that fail to adapt. Learn more.
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FFAM360 Alliance of Companies Earns Recognition as a 2021-2022 Great Place to Work

Peachtree Corners, Ga. -- The First Financial Asset Management (FFAM360)  family of companies, a world-class organization providing revenue-centric solutions to specifically address all phases of the credit and revenue lifecycle, recently earned recognition as a 2021-2022 Great Place to Work-Certified™ business by Great Place to Work®. Certification is achieved through an outside review of company culture benchmarks and the Trust Index, a research-backed employee survey measurement tool.

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New York Enacts Significant Changes Impacting Debt Collection Lawsuits

On November 8, 2021, New York Governor Hochul signed into law the “Consumer Credit Fairness Act” (S.153).  The Act contains a series of amendments to the New York Civil Practice Law and Rules that significantly impact debt collection lawsuits filed in New York state courts by creditors or debt collectors.

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Consumer Relations Consortium Announces 2022 Legal Advisory Board Members

ROCKVILLE, Md. -- The Consumer Relations Consortium (CRC) is pleased to announce its Legal Advisory Board (LAB) members for 2022. In 2020, the Consumer Relations Consortium (CRC) launched its inaugural Legal Advisory Board (LAB), an exclusive membership group of outside counsel with expertise in the accounts receivable industry who have each pledged their time and resources to support the mission of the CRC. Throughout the year, the LAB serves as a legal resource to the CRC and iA Innovation Council membership and assists in fulfilling the mission of promoting forward-thinking approaches to the issues raised by regulatory policy and technology innovation in the accounts receivable industry.

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Hunstein: Court Sets Date for en banc Hearing; Limits Briefs to Standing

Last week, the Eleventh Circuit Court of Appeals vacated its opinion in Hunstein vs. Preferred Collection & Management Services, Inc. The Court also advised in their order vacating the opinion that the Court would rehear the matter en banc (en banc means the full panel of 11th Circuit Judges will hear the matter).

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Frontline Asset Strategies Participates in Breast Cancer Awareness & Susan G. Komen Race for the Cure

Jacksonville, Fla. -- Frontline Asset Strategies, LLC (“FAST”), a professional collection agency located in Roseville, MN, and Jacksonville, FL, participated in October’s Breast Cancer Awareness Month. On Friday, October 22nd, the “FAST Team” doned their pink to spread awareness and then banded together on Saturday, October 23rd, both in-person and remote, to participate in the Susan G. Komen Race for the Cure.  The activities provided opportunities for fundraising, team participation, and comradery.

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Beyond Compliance: Outreach Strategies & Intelligent Contact Data For a Reg F World

2 December 2021 at 02:00 p.m.

The Consumer Financial Protection Bureau’s new Regulation F is set to transform traditional collections practices. Now more than ever, every call and email must count.

Unique behavioral intelligence on phones and emails enables organizations to optimize outreach attempts, maintain RPC rates, and meet CFPB regulations. Learn how MRS has partnered with Neustar to harness the power of behavioral data to increase reach and maximize efficiency using the best phone/email and the best time-of-day to contact each consumer, to increase effectiveness while adhering to Reg F guidelines.

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