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Regulation F—the CFPB's Final Rule on Debt Collection—Is Now Published in the Federal Register

Per the Federal Register's website, Regulation F—the Consumer Financial Protection Bureau's (CFPB) Final Rule on debt collection—is now published in the Federal Register. This means that the clock is officially ticking toward the effective date: November 30, 2021. 

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Which Critical Capability Is Your Collections Software System Missing?

Collection operations of all sizes need to be more agile in order to handle the growing number and frequency of changes they will have to make in the NEW NORMAL. It all starts with your collection software system and its ability to enable users to perform system changes easily and quickly. What critical capabilities do your collections systems need? Find out in this new, FREE whitepaper from Telrock. 


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Ninth Circuit: Contractually Obligating Creditor Clients to Provide Accurate Information is Insufficient on Its Own to Satisfy Bona Fide Error Defense

The Ninth Circuit recently joined the Eleventh Circuit in holding that a debt collector cannot escape FDCPA liability by way of the bona fide error defense by merely contracting for the provision of accurate information on delinquent accounts. A copy of the opinion is available here.

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Women in Consumer & Commercial Finance: Give your career the attention it deserves.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer & Commercial Finance Digital (Dec 8-10) – a virtual conference and networking experience for ALL women in consumer & commercial finance.


Expand who you are as a professional.


Learn more »


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