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Has the Definition of Consumer Changed? Insight from Research Assistant

As Director of Education for insideARM and the iA Institute, I oversee our Research Assistant program. Folks have the chance to write to me, much like an Agony Aunt, with all manner of questions regarding compliance and operations.

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New whitepaper - a guide to understanding collection and process automation for collections law firms

When should you start looking for a digital collection automation solution? What factors matter most when choosing an effective solution? What should and should not be automated? Get the answers to these critical questions and more in "Automation for Transforming the Debt Collection Management Landscape," a brand-new, free whitepaper from AgreeYa. 


Get the answers here.


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Next COVID Package Negotiations: What's the Likelihood?

It will be eight months on 27 November 2020, the day after Thanksgiving in America, since the CARES Act was passed*.

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insideARM Presents: Vendor Strategies for the CFPB's Final Rule

December 2, 2020 1:00 Eastern


Vendors to the collection industry are a vital part of the consumer debt ecosystem -- and they have a role to play in helping agencies innovate and strategize under the CFPB's Final Rule.


Hear from LiveVox, Neustar, Ontario Systems, RevSpring, and TransUnion as we talk about what changes are necessary to your various out-sourced functions, and how these vendors view the Final Rule.


Our speakers will be:


- Jim Lynch, Sr. Director, Product Marketing, LiveVox, Inc.

- Todd Meeks, Director of Risk Product Management, Neustar,

- Chris Beebe, Director, Product Management, Ontario Systems,

- Cheryl Kananowicz, President Financial Services, RevSpring, and

- Peter Ghiselli, Vice President, Collections, TransUnion


This webinar is part of our CFPB Final Rules series, and has been made possible by our sponsors:


- LiveVox

- Neustar

- Ontario Systems

- RevSpring

- TransUnion


Register now »


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