Hunstein: Court Sets Date for en banc Hearing; Limits Briefs to Standing

Last week, the Eleventh Circuit Court of Appeals vacated its opinion in Hunstein vs. Preferred Collection & Management Services, Inc. The Court also advised in their order vacating the opinion that the Court would rehear the matter en banc (en banc means the full panel of 11th Circuit Judges will hear the matter).

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Frontline Asset Strategies Participates in Breast Cancer Awareness & Susan G. Komen Race for the Cure

Jacksonville, Fla. -- Frontline Asset Strategies, LLC (“FAST”), a professional collection agency located in Roseville, MN, and Jacksonville, FL, participated in October’s Breast Cancer Awareness Month. On Friday, October 22nd, the “FAST Team” doned their pink to spread awareness and then banded together on Saturday, October 23rd, both in-person and remote, to participate in the Susan G. Komen Race for the Cure.  The activities provided opportunities for fundraising, team participation, and comradery.

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California DFPI Proposes Further Modifications to Debt Collection Licensing Act

Although California’s licensing application is due by December 31, 2021, California’s Department of Financial Protection and Innovation (DFPI) continues to propose modifications to its debt collection licensing requirements.

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NYDFS Proposes Amendments to Debt Collection Regulation

On October 29, the New York Department of Financial Services issued proposed amendments to 23 NYCRR 1, its regulation titled “Debt Collection by Third-Party Debt Collectors and Debt Buyers.”  The proposed amendments would make significant changes to the sections of the current regulation dealing with initial disclosure requirements, statute of limitations disclosures, substantiation requirements, and telephone and electronic communications.  They would also align the DFS regulation with several of the CFPB’s requirements in Regulation F.  Regulation F is set to become effective on November 30, 2021.

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BREAKING: 11th Circuit Vacates Hunstein; Full Panel will Rehear Case

Just before noon today, the Eleventh Circuit Court of appeals issued an order (Order) vacating its opinion in Hunstein vs. Preferred Collection & Management Services, Inc, 994 F.3d 1341 (11th Cir. 2021), which means Hunstein is no longer good law.

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TCN Launches Online Regulation F Guide for Collection Agencies to Maintain Compliance in Their Communication Practices

ST. GEORGE, UT -- TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs, and collection agencies, today announced the launch of "A Comprehensive Guide to Regulation F and How It Impacts Debt Collection," an online guide that details the new rules announced by the Consumer Financial Protection Bureau (CFPB) in its interpretation of the Fair Debt Collections Practices Act (FDCPA), which takes effect on Nov. 30, 2021.

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Beyond Compliance: Outreach Strategies & Intelligent Contact Data For a Reg F World

2 December 2021 at 02:00 p.m.

The Consumer Financial Protection Bureau’s new Regulation F is set to transform traditional collections practices. Now more than ever, every call and email must count.

Unique behavioral intelligence on phones and emails enables organizations to optimize outreach attempts, maintain RPC rates, and meet CFPB regulations. Learn how MRS has partnered with Neustar to harness the power of behavioral data to increase reach and maximize efficiency using the best phone/email and the best time-of-day to contact each consumer, to increase effectiveness while adhering to Reg F guidelines.

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