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The New York Large Print Notice Is Fuzzy in Any Format

On Oct. 8, S.737A was signed into New York law, “requiring debt collectors to inform debtors that written communications are available in large print format.”  The legislation becomes effective Nov. 7, 2021.

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Find the critical gaps in your vendor assessment process

Improve your critical vendor assessment skill set with How to Build a Digital RFP and Measure Success of a Digital Strategy a new, compact, three-part webinar series from iA Strategy & Tech. You'll learn: 

  • Which three key questions you must ask every potential digital partner

  • How to ensure your digital partner has the right strategy and technology for your needs

  • How to draft policies and procedures that actually support a digital-first strategy

Register for Session 3 (Tomorrow, Wednesday, November 3 at 2pm ET) right now.
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insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

CFPB Releases Additional Reg F Guidance

On October 29, 2021, the CFPB added a new section to the Reg F Frequently Asked Questions (FAQ) guidance documents.  The new FAQs address the model validation notice, validation information, and the special rule for certain residential mortgage debts.

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Remitter Completes Acquisition of US Receivables Leader Mercantile Adjustment Bureau

Tempe, Ariz. -- Digital Bill payment platform Remitter has finalized its purchase of Mercantile Adjustment Bureau following a successful pre-IPO USD $12m cap raise led by Canaccord Genuity. The raise was also backed by Allium Capital and Casey Capital.

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State Collection Service Partners with Prodigal to Improve Agent Productivity

MOUNTAIN VIEW, Calif. -- State Collection Service (State), a leading healthcare revenue cycle outsourcer, partnered with Prodigal Technologies, Inc., to substantially increase operational efficiencies with artificial intelligence and automation.

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11th Circuit Issues Substitute Opinion in Hunstein; Will Dissent provide Key for Defense Against Copycats?

Yesterday, the 11th Circuit Court of appeals issued a substitute opinion in Hunstein vs. Preferred Collection & Management Services, Inc, 994 F.3d 1341 (11th Cir. 2021), which now stands in place of the original opinion. Although the substitute opinion does not change the holding of the case, it now includes a scathing dissent, which may pave the road for the defense of copycat cases across the country.

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New CFPB Dir. Rohit Chopra Provides Candid and In-Depth Testimony to Congress

Yesterday, the newly confirmed Director of the Consumer Financial Protection Bureau, Rohit Chopra, appeared before the House Financial Services Committee for the required semi-annual report to Congress. It was a more substantive discussion than we’ve seen recently. I’ve boiled down the 4+ hour testimony into a 37-minute “greateast hits” of exchanges with members of Congress that I thought would be of interest to the industry.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »