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Legitimate Debt Collector or Scam? CFPB Releases Video to Educate Consumers on Spotting the Differences

While the industry begins its shift to digital communication channels, telephone calls are still one of the primary methods of reaching consumers about their past due accounts. Unfortunately, due to several factors—the advent of call labeling technology, rules against third-party disclosure, and regulators’ warnings about answering unknown calls—consumers have become skeptical of telephone calls, even if they are from legitimate companies. 

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New Whitepaper: How Data Analytics is Redefining Collections

A major problem in the collections industry is that a fair amount of outdated, inaccurate or unverified data is often used to guide multi-million-dollar decisions. Using this data leads to several potential problems, including pursuing the wrong accounts, wasted court costs and missed opportunities. In this free whitepaper from Unifund, find out how you can use a data-driven model to guide your portfolio management process and maximize return at every stage. Click here for more.

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You Oughta Know, 21 November 2019

Welcome to You Oughta Know, a collection of links from around the internet that you should probably know about.


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The State of Third-Party Collections 2019: Challenges, Trends and Innovations

5 December 2019 at 02:00 p.m.

Join this webinar for a deep dive into TransUnion's first-ever annual report focusing exclusively on third-party debt collection: The State of Third-Party Collections 2019: Challenges, Trends and Innovations

Event Details »


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