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Unanswered Calls Across Devices: A Review of Call Blocking, Labeling, Filtering, and Screening Technologies Available from Multiple Carriers and Device Manufacturers

In the age of call blocking and labeling, it’s hard to keep up with how many new features and technologies are available at the carrier, device, and app level. As consumers continue to voice concerns about unwanted and scam calls, pressure on the telecom industry has resulted in an influx of methodologies by which scam, spam, fraud, and unknown calls can be minimized.

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The State of Third-Party Collections 2019: Challenges, Trends and Innovations

The third-party debt collection industry is at a crossroads: Either modernize and adopt a consumer-centric approach or continue to face headwinds. While third-party collectors may find obstacles along the road ahead, there are also opportunities — if you know where to look.

Join TransUnion’s Javier Alvarado for a deep dive into our first-ever annual report focusing exclusively on third-party debt collection: The State of Third-Party Collections 2019: Challenges, Trends and Innovations

Key takeaways include:

  • How compliance and regulation has made it tough to innovate.
  • Brace yourself: The biggest expense for firms is expected to grow.
  • The new, more effective consumer communication channels collectors are exploring as they await guidelines from the CFPB.
  • Skip tracing? Batching? Speech analytics? The technologies forward-thinking agencies are deploying.

Register now!



You Oughta Know, 20 November 20

Welcome to You Oughta Know, a collection of links from around the internet that you should probably know about.


Women in Consumer & Commercial Finance Conference 2019

11 December 2019 at 06:00 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer & Commercial Finance – a conference and networking event for ALL women in consumer & commercial finance.

Event Details »

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