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Third Circuit: Risk of Future Harm from Data Breach Enough for Article III Standing

The U.S. Court of Appeals for the Third Circuit recently held in Clemens v. ExecuPharm Inc. that the risk of future harm from a data breach can be enough for Article III standing, taking into consideration whether the breach was intentional, whether the data was misused, and the nature of the data accessed.

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How MRS Leveraged Phone Behavior Insights to Increase Contact Rates in the 7-in-7 Era 

The easiest path to compliance with the 7-in-7 rule is making one call per day. But, collectors that take a one-call-per-day approach risk falling behind competitors, collapsing profit margins, provoking regulatory fines, and lawsuits. In this short, stat-rich case study, find out how MRS BPO used Neustar's Phone Behavior Intelligence (PBI) to optimize their call strategy, reallocate staff to less successful efforts, and increase contact rates 15% in the first month.


Read up on applied call data strategy here.
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Industry Veteran Robert Russo Joins Pollack & Rosen, P.A.

MIAMI, Fla. -- The law firm of Pollack & Rosen, P.A., announced today that Robert Russo has joined the firm as Sr. Vice President Corporate Development to further expand its growing portfolio of regional and national clients.

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ConServe Cares Program Supports Junior Achievement

ROCHESTER, N.Y. -- Continental Service Group, Inc., d/b/a ConServe, through the company’s ConServe Cares program, provides employees with the opportunity to “give back” to their local communities by donating to a diverse group of organizations throughout the year.  The funds raised by the employees’ generosity is supplemented by the organization’s “Matching Gift Program.”  This ongoing initiative symbolizes ConServe’s commitment to its corporate mission of helping to improve the human condition.

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“It’s About ‘That’ Time” for the CFPB to Comment on Hunstein

The recent decision by the Fifth Circuit Court of Appeals holding the funding structure of the Consumer Financial Protection Bureau (CFPB) as unconstitutional was hailed by many in the debt collection industry as a long-overdue check on the seemingly unlimited power of this federal agency. (See The CFPB and the Fifth Circuit Ruling: 3 Things You Need to Know).

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Vertican Announces Hiring of Senior Legal Counsel to Protect Intellectual Property

FAIRFIELD, N.J. – Vertican Technologies, Inc., a global leader in the debt collection software industry, announced today the hiring of Michael H. Smither as Senior Legal Counsel.

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How the Macroeconomy Should Affect Your Collections Strategy: An Exec Q&A with Experian

There’s an economic downturn coming, but it’s shaping up to look a lot different from the last major recession in 2008.  In this Executive Q&A with Matt Baltzer, Senior Director of Product Management at Experian, you’ll learn:

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How to Create a Winning Collections & Recovery Strategy Part III

TOMORROW! November 2, 2022 at 02:00 p.m. ET

After years of unprecedented cash flow for consumers, a potential recession and reeling stock market, plus inflation leading to the cost of necessities skyrocketing means that it’s never been more crucial for banks and originators to renew their focus on collections and recovery. This webinar will cover how to create a winning collections & recovery strategy after a turbulent 2022, including where collections & recovery departments should invest, how to navigate the active regulatory environment, and what 2023 might look like for collections & recovery departments.

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