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CFPB Issues Report on Credit Report Disputes

The CFPB recently published a new report, “Disputes on Consumer Credit Reports.”  Using data on auto loan, student loan, general purpose credit card, and retail card accounts opened between 2012 and 2019, the report looks at the demographic characteristics of disputers and the outcomes for accounts with dispute flags.  The report is yet another signal of a likely CFPB focus on potential violations of anti-discrimination laws not only by servicers of mortgage loans, but also by servicers of all types of consumer credit accounts.

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Women in Consumer Finance 2021

Women in Consumer Finance, the industry's most engaging, effective networking and professional development event runs December 6-8 in Scottsdale, AZ and December 13-15 online. Build your network and enhance your career this December. Register now.
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insideARM is grateful to our 2021 Strategic Supporters:

NCB MRS Crown Asset Management Spring Oaks Capital TransUnion

Nationwide Credit Corporation Donates for Local “Stuff the Bus” Food Drive

ALEXANDRIA, Va.—Nationwide Credit Corporation (NCC), an accounts receivable management firm based in Alexandria, VA, recently made a generous donation of canned foods and dry goods to support the annual Stuff the Bus food drive in Fairfax County, VA. The food collected will go toward helping to restock food pantries during and after the holiday season, as shortages are typically encountered following the holidays each year. This is an initiative local to NCC’s community and a tangible need, so the team was eager to get involved and give back.

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The End of an Era: ED Officially Ends all Collection Agency Contracts; Recalls Accounts

We’ve officially reached the end of an era. The Department of Education private debt collection contract is over. Large companies, small companies, all of them. According to sources, during a meeting that was held yesterday with the remaining Private Collection Agencies (PCAs), all accounts were recalled and contracts were terminated. This brings to a close a decades-long chapter that included the rise and fall of companies and jobs, and that was fraught with shifting policy, litigation and controversy almost from the start.

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Executive Q&A: An Interview with Collaborationroom.AI Founder Sameer Maini

In this episode of Executive Q&A, Erin Kerr interviews Sameer Maini about his new venture, Collaborationroom.ai, and how he’s seeking to change the way call center agents work from home. Watch Erin’s conversation with Sameer, or read it below.

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Neustar and MRS Implement Phone Intelligence and Email Verification To Optimize CFPB-Compliant Outreach

RESTON, Va. --  MRS BPO LLC, a leading provider of services to the accounts receivables management industry, has adopted Neustar Inc. contact intelligence solutions to improve its omnichannel outreach strategy – increasing right-party contact rates, reducing operational costs and maintaining compliance in the forthcoming CFPB Regulation F environment.

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OSHA Releases COVID-19 Emergency Temporary Standard on Vaccination and Testing

On Nov. 4, the Occupational Safety and Health Administration (“OSHA”) released its highly anticipated COVID-19 Vaccination Emergency Temporary Standard (“ETS”). The ETS is effective immediately upon publication in the Federal Registrar, which is scheduled for tomorrow. Unless otherwise stated below, the ETS compliance requirements take effect 30 days after such publication. Employers covered by the standard must develop, implement, and enforce a mandatory COVID-19 vaccination policy, with the exception of employers that instead adopt a policy requiring employees to either get vaccinated or choose to undergo regular COVID-19 testing and wear a face covering at work in lieu of vaccination.

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Women in Consumer Finance 2021

6 December 2021 at 02:45 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer Finance 2021 – a conference and networking experience for ALL women in consumer finance.

Event Details »