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Credit Eco to Go: Putting the “Consumer” Back Into Consumer Financial Services

Sheila Monroe, CEO of TrueAccord Corp, stops by the next episode of Clark Hill’s Credit Eco To Go to talk about the credit ecosystem from the consumer perspective. TrueAccord has been a disrupter in the accounts receivable management industry. Instead of viewing consumers as individual debtors, their approach has been to guide consumers through the life cycle in part by tailoring technology to customize outcomes as well as to build goodwill so consumers will ultimately succeed financially beyond the payment of a debt.

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iA Round Robin: FCRA

TOMORROW! October 14, 2020 1:00 Eastern

Join insideARM's Mike Bevel and QSLWM's Amanda Loughmiller and Lauren Wood as we break down:

  • Why the FCRA is so confusing for the industry

  • Common mistakes agencies and creditors make

  • Common litigation issues -- and how to address them

  • And the ever-troublesome "pay for delete" question


This webinar series of Round Robin conversations with industry experts is made possible by the generous sponsorship of RevSpring.

Brought to you by the thought leaders and innovators at insideARM and the iA Institute.

Register now »



Wash. State Extends Work from Home Emergency Rule

Back in June, Washington State's Department of Licensing Collection Agency Board (Board) enacted an emergency rule waiving branch office licensing requirements for collection agency employees who transitioned to work from home in the midst of the COVID-19 pandemic. On Friday, with the emergency rule's expiration date slowly approaching, the Board extended the emergency rule by a 3-2 vote. The emergency rule is now in effect until February 17, 2021, while the Board works on a permanent rule.

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Women in Consumer & Commercial Finance Conference 2020

8 December 2020 at 12:30 p.m.

Sharpen your leadership skills, expand your professional network and help improve your workplace culture when you attend Women in Consumer & Commercial Finance Digital – a virtual conference and networking experience for ALL women in consumer & commercial finance.

Event Details »

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