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Wash. State Extends Work from Home Emergency Rule

Back in June, Washington State's Department of Licensing Collection Agency Board (Board) enacted an emergency rule waiving branch office licensing requirements for collection agency employees who transitioned to work from home in the midst of the COVID-19 pandemic. On Friday, with the emergency rule's expiration date slowly approaching, the Board extended the emergency rule by a 3-2 vote. The emergency rule is now in effect until February 17, 2021, while the Board works on a permanent rule.

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Transforming Compliance & Audit Workflows

October 21, 2020 2:00 Eastern

Audit and control processes are vital debt collection and account receivables management activities that, when modernized, offer immediate, measurable, and long-lasting value to stakeholders and the business.


Leading ARM organizations are, therefore, elevating the transformation of outdated compliance audit and control workflows to the top of the digital transformation priority list.


During this webinar, you’ll learn:


- The benefits of this workflow transformation

- Strategies from a leading ARM organization on their recent transformation experience

- A demonstration of a systemized approach.


Register Now »


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Common Bonding Issues for Collection Agencies

Surety bonds are required in most states before debt collectors can get their license. Bonding is tricky since requirements differ across state lines and state legislation is always subject to change. However, surety bonding requirements are important to understand—even if you’ve been around for years. No one is immune to claims and it’s easy to overlook small requirements. 

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iA Round Robin: FCRA

October 14, 2020 1:00 Eastern

Join insideARM's Mike Bevel and QSLWM's Amanda Loughmiller and Lauren Wood as we break down:

  • Why the FCRA is so confusing for the industry

  • Common mistakes agencies and creditors make

  • Common litigation issues -- and how to address them

  • And the ever-troublesome "pay for delete" question 

This webinar series of Round Robin conversations with industry experts is made possible by the generous sponsorship of RevSpring.

Brought to you by the thought leaders and innovators at insideARM and the iA Institute.


Register now »


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