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Interest Disclosure Cases Haven't Stopped, but Plaintiffs Keep Losing

The progeny of Avila v. Riexinger & Associates continues to spawn, even though plaintiffs are routinely winning these cases. Two of the most-recent decisions on these claims came from some of the most problematic jurisdictions for debt collectors: the Third Circuit and the Eastern District of New York. Both courts ruled in favor of the debt collector.

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Compliant Customer Engagement Strategies by Text

October 8, 2020 1:00 Eastern

Even before the COVID-19 era began, keeping up with regulations and compliance has been a challenge.


Here’s Mike Cantrell, President of Solutions by Text, describing the importance of this conversation: Compliant Customer Engagement Strategies by Text


Join us in this session as we hear from three industry experts -- Mike Cantrell, Ontario System’s Rozanne Andersen, and Resurgent’s Jackson Walker -- on leveraging mobile technology to improve engagement while remaining compliant.


Learning Objectives


- Identify what regulatory agencies, regulate the texting industry and their current rules

- Investigate proper methods for consent and opt-in procedures

- Explore the impact of COVID-19 on receivable management best practices


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In the Nick of Time: NYC DCA Releases Glossary and Translations of Commonly-Used Terms

As debt collectors began to wonder whether they'd be able to comply with New York City Department of Consumer Affair's (DCA) new Limited English Proficiency rule, the regulator has finally posted the final piece of the puzzle just as its enforcement grace period against debt collectors was about to expire. Yesterday, DCA at long last posted the glossary of commonly-used collection terms and their translations. 

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iA Round Robin: FCRA & Credit Reporting

14 October 2020 at 01:00 p.m.

Join insideARM's Mike Bevel and QSLWM's Amanda Loughmiller and Lauren Wood for a breakdown of common questions around the FCRA and Credit Reporting.

Event Details »


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