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President Says For Every New Regulation Two Must Be Eliminated

The order below was issued late yesterday by The White House. It is reproduced here in its entirety, because it's worth reading.

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A Concise, FREE guide and checklist to help you manage TCPA

TCPA rule-changes have lead to confusion and uncertainty in the industry, as call centers and legal teams struggle to make full sense of the new regulations in light of potentially contradicting statutes and nuanced exemptions regarding call consent, system compliance, and the cost of regulatory infractions. Get your up-to-the-minute TCPA guide and checklist, from TCN, right here


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Source Says CFPB Company Complaint Portal Updates Will Release in March

According to a source inside the CFPB, the bureau's Office of Consumer Response is set to release its new portal supported by Salesforce.

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New: Compliance Professionals Forum (CPF) releases report on collector incentives

The December Benchmark Report from CPF (out now!) details how industry firms handle employee incentives. The January Benchmark Report (out later this month) covers call monitoring. Benchmark reports are for members only. Get critical intel on emerging industry practices, avoid exam surprises and give yourself the best information for your best decisions - join CPF today.

CPF members: get the employee incentives report right here.


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