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Newsletter Archive

ARM Insider 8/25/22 -- Create an Empathetic Path to Cure in Collections

ARM Insider 8/24/22 -- Your Problems Come on Two Legs: Managing Consumer Complaints

ARM Insider 8/23/22 -- FTC Seeks Input for Potential Data Privacy and Security Rulemaking

ARM Insider 8/22/22 -- CFPB Says Algorithm Led to UDAAP Violation

ARM Insider 8/18/22 -- 4 Vendor Management Best Practices for Collections and Recovery

Top iA Featured Resources 8/17/22

ARM Insider 8/17/22 -- Third Circuit Adopts “Reasonable Reader” Standard for Evaluating Whether a Credit Report Is Inaccurate or Misleading

ARM Insider 8/16/22 -- Gen Z, Trust, and the "Frictionless" Engagement Strategy of the Future

insideARM Employment Brief 8/16/22

ARM Insider 8/15/22 -- CFPB Warns Failure to Safeguard Consumer Data May Be Unfair Act or Practice

ARM Insider 8/11/22 -- Court Decision: Payment Option Voicemail Isn't Debt Collection When Sent to All Customers

ARM Insider 8/10/22 -- CFPB Prioritizing Enforcement Over Education

ARM Insider 8/9/22 -- Debunking Three Compliance Myths Regarding Texting in Collections & Recovery

ARM Insider 8/8/22 -- Will the Definition of an ATDS Soon Include Text Messages?

ARM Insider 8/4/22 -- CFPB to Make Organizational Changes

Top iA Featured Resources 8/4/22

ARM Insider 8/3/22 -- Court Finds Entity Partnering With Medical Provider Does Not Qualify as a Debt Collector Under the FDCPA

ARM Insider 8/2/22 -- CFPB Releases Reg F Guidance

insideARM Employment Brief 8/2/22

ARM Insider 8/1/22 -- CFPB Issues Record $19 Million Penalty for Credit Reporting Violations: Three Steps Your Company Must Take to Comply with the Law

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