ARM in Focus: the Utilities Industry
The utilities industry is not nearly as “sexy” as the healthcare or student loans segments, which always seem to be in the news. Despite the lack of publicity, the utilities...
Utility Debt
Does the ARM Industry REALLY Need another Conference?
Tim Bauer A few months ago, insideARM and The iA Institute formally announced the inaugural First Party Outsourcing Summit. The conference is scheduled for October 12-14 at the Oakridge Hotel...
CFPB's First Monthly Complaints Report Could Use More Context
Yesterday the Consumer Financial Protection Bureau (CFPB) released its first monthly report on consumer complaints. The Monthly Complaint Report provides a high-level snapshot of trends. Key findings among all complaint...
International Debt Collection Stories Emerge for Memorial Day
While those of us in the United States have been observing Memorial Day, there has been a flurry of international debt collection stories. Australia It seems that Australian regulators, like...
TCPA Plaintiffs Skipping ARM Firms for Claims, Shifting Liability to Creditors/Originators
A lawsuit filed in federal court in New York this week is seeking class action status under the TCPA. Named in the case is a major utility and nearly all...
National Debt Collection Agency MRS BPO Partners with American Capital Recovery
MRS BPO, LLC, an industry leader in financial services, healthcare, cable, utilities, and telecommunication debt recovery, is happy to announce its partnership with American Capital Recovery. Based in Dallas, Texas,...
Circuit Court Rules Against Debt Collector in TCPA Decision Supported by FCC Brief
The Second Circuit Court of Appeals Thursday ruled against a debt collection agency in a TCPA express prior consent case, reversing a lower court decision and hewing closely to a...
Intrum Justitia to Acquire Danish Telecom Debt Collection Agency
European ARM firm Intrum Justitia announced today that it is acquiring Advis A/S, a leading debt collector in Denmark. Advis is a market leader in the telecom sector, with a...
Study Shows Collection Agencies Recovering More Debt at Lower Pay with Fewer Collectors
The third-party debt collection industry returned some $45 billion to creditors and other clients in 2013, according to a study released today by ACA International. The report, based on a...
More than 35 Percent of American Adults are Currently in Collections: Report
A joint study from the think tank Urban Institute and debt buyer Encore Capital Group released today reported that more than 35 percent of U.S. adults with a credit report...