The Economy Archives - Page 2 of 231

March 18, 2024 by Cali Thompson in The Economy

How Consumer Credit Trends Impact Debt Collection in 2024

Today’s current economic climate is already influencing consumer spending and credit in 2024, and is becoming a hot topic for businesses seeking to engage past-due customers.Economic Growth in 2023, But...

December 21, 2022 in Collection Strategy

How a Compassionate Collections Strategy Can Make Your Business Better

People don’t end up in debt on purpose. Sometimes, the only thing standing between consumers curing their account with you is unemployment. If you could help your customers get...

October 27, 2022 in Collection Strategy

How the Macroeconomy Should Affect Your Collections Strategy: An Exec Q&A with Experian

There’s an economic downturn coming, but it’s shaping up to look a lot different from the last major recession in 2008. In this Executive Q&A with Matt Baltzer, Senior Director...

December 2, 2021 by Erin Kerr in Consumers

Consumer Sentiment Towards Financial Futures Positive: Encore Capital Group's Economic Freedom Study

Encore Capital Group has published its first Economic Freedom Study, which details consumer sentiment around their financial situations, as well as the economy in general, in both the US and...

January 29, 2021 by Mark Russell in Debt Collection

CAS Anticipates Robust M&A Market for Outsourced Business Services in 2021

Despite the horrific impact caused by the pandemic, the U.S. Tech-Enabled Outsourced Business Services (OBS) sector fared surprisingly well in 2020. This can be attributed in part to support from...

November 23, 2020 by Mike Bevel in Collection Strategy

Next COVID Package Negotiations: What's the Likelihood?

It will be eight months on 27 November 2020, the day after Thanksgiving in America, since the CARES Act was passed*. [* Interestingly, the CARES Act was introduced in the House...

January 16, 2019 by Kaulkin Ginsberg in Debt Collection

Collection Executives Need to Enter This Tax Season with a Great Deal of Caution

Many companies in the collection business rely on consumers receiving their tax refunds on time to make payments on their debts. For some, the “income tax-filing season” generates the vast...

May 24, 2017 by Kaulkin Ginsberg in Accounts Receivable Management

A New Debt Milestone in Q1 2017 (But Not Really)

Many of you have probably heard recent reports that total consumer debt has finally surpassed its previously peak, which was during the Great Recession’s height. Nearly a decade after that economically...

March 9, 2017 by Stephanie Eidelman in BPO

Offshore Collection Work May Soon Carry New Consequences

Last week members of both parties in Congress revived a bill that would make it harder to offshore call centers. The U.S. Call Center and Consumer Protection Act would establish...

October 17, 2016 by Doug Johnson in CFPB

CFPB Plans Public Meeting on Debt Collection

The Consumer Financial Protection Bureau (CFPB) will be holding a public meeting of the Consumer Advisory Board (CAB) later this month at CFPB Headquarters in Washington, DC. The subject of...

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