Regulation F Archives - Page 4 of 5

July 7, 2021 by Robert McKay in Collection Technology

Which Contact Strategies Will Be Most Effective after Regulation F?

The Consumer Financial Protection Bureau’s new Regulation F is set to transform traditional collections practices. While the regulation may not go into effect until January 2022, its intent and impact...

June 2, 2021 in Association News

Consumer Relations Consortium Files Amicus Brief in Hunstein

On June 1, 2021, the Consumer Relations Consortium (CRC) filed an amicus brief supporting the defendant’s petition for rehearing en banc in the case of Hunstein v. Preferred Collection Services,...

May 27, 2021 in 7 in 7

Customer-Driven Collections Is the New ARMs Race - Creditors and Agencies Who Master it Will Win

With new Regulation F rules on consumer preference, the CFPB has given even more power to consumers to determine how creditors and agencies can communicate with them. But this trend...

May 11, 2021 in Collection Law Firms

Executive Q&A: Oliver CEO Shares How Top Creditors are Shifting the Collections Paradigm to Win in a Dynamic Compliance Environment

In this episode, Stephanie Eidelman, insideARM President & CEO, interviews Walker White, CEO of Oliver. Watch Stephanie's conversation with Walker, or read it below. Stephanie Eidelman: I'm here today with...

May 5, 2021 by Erin Kerr in Calling

5 Ways to Improve Your Consumer Communication Preference Strategy

The CFPB’s Final Rule on Debt Collection (Regulation F) requires us in accounts receivable to focus on the consumer communication preference. So, how can you ensure you are getting the...

May 4, 2021 in Collection Technology

Executive Q&A: How Convoke Solves Third-Party Oversight for Creditors

In this episode, Stephanie Eidelman, insideARM President & CEO, interviews Dave Pauken, CEO of Convoke. Watch Stephanie's conversation with Dave, or read it below. Stephanie Eidelman: Hello and welcome....

April 8, 2021 by Missy Meggison in CFPB

CFPB Proposes to Delay Effective Date of Reg F for 60 Days

On April 7, 2021, the CFPB issued a Notice of Proposed Rule Making (NPRM) wherein it proposed delaying the effective date of the Debt Collection Rules (Regulation F) for 60...

April 8, 2021 in CFPB

In Today's Technology-Driven Collections, Age Matters

While the effective date is currently uncertain (see CFPB Proposes to Delay Effective Date of Reg F for 60 Days), many agencies are still in the position of ensuring that the technology...

March 30, 2021 in Collection Laws and Regulations

Executive Q&A: Stephanie Eidelman Talks With Todd Meeks of Neustar

In this episode, Stephanie Eidelman, insideARM President & CEO, interviews Todd Meeks, Director of Product Management for Neustar. Watch Stephanie's conversation with Todd, or read it below. Stephanie Eidelman: I'm...

March 24, 2021 by Mike Bevel in CFPB

Regulation F FAQ: Disputes

Today, we're answering questions about Disputes, with assistance from John Bedard of Bedard Law Group, and Leslie Bender of Clark Hill. Would it be helpful to treat all disputes as if they were...

Regulation F