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CFPB Revises Debt Collection Exam Procedure

Earlier this month the Consumer Financial Protection Bureau (CFPB) very quietly revised its Debt Collection Examination Procedure. While much of the exam manual remained the same, the updated version incorporates...

CFPB Releases A Reg F Consumer FAQ

For most in the industry, it’s hard to imagine not being totally obsessed with Regulation F. But, it’s possible the average consumer wasn’t even aware of a change in debt...

FTC Releases Do Not Call Registry Data Book

On November 23, 2021, the FTC released its 2021 Do Not Call Registry Data Book. This is the 13th year of publication for the data book. Highlights:Robocalls topped the list of...

What to Expect: Day 1 of Regulation F

When the CFPB published part one of the debt collection rule on October 30, 2020, and then part two a few weeks later, a little over a year seemed like...

CFPB Releases Additional Reg F Guidance

On October 29, 2021, the CFPB added a new section to the Reg F Frequently Asked Questions (FAQ) guidance documents.  The new FAQs address the model validation notice, validation information,...