iA Research Assistant Archives

April 4, 2023 by Missy Meggison in iA Research Assistant

Fee Shifting Bill Introduced in Maine

Democrats in the Maine House of Representatives have introduced House Bill number 1259 (Bill) to shift attorneys' fees to the prevailing party in litigation. If passed into law, the Bill will...

November 24, 2020 by Mike Bevel in CFPB

Has the Definition of Consumer Changed? Insight from Research Assistant

As Director of Education for insideARM and the iA Institute, I oversee our Research Assistant program. Folks have the chance to write to me, much like an Agony Aunt, with...

August 26, 2020 by Mike Bevel in Collection Laws and Regulations

Neither Snow Nor Rain Nor Heat Nor Gloom of Night: Debt Collection and the USPS

This article, written by insideARM's Director of Education Mike Bevel, is part of the iA Think Differently series. Written by or recorded with members of the iA Innovation Council, the series of articles and videos showcases...

December 3, 2018 by Peter Ghiselli in Collection Strategy

How To Encourage Consumers To Handle Their Debts During Tax Season (sponsored)

You may not be thinking about the 2019 tax season yet — but you should be. In fact, now’s the ideal time to start contacting consumers about settling debts using...

November 29, 2018 by Peter Ghiselli in Collection Strategy

Improve Efficiency and Reduce Risk with Inventory Segmentation (sponsored)

As part of a four-part blog series on best practices for third-party collections, we are exploring portfolio segmentation. In our first post, “Inventory Segmentation 101: Back to Basics,” we tell you...

November 15, 2018 by Hannah Huerta in Compliance Management

Debt Collection Practices: Call Baiting Tells and How to Respond (sponsored)

Keeping compliant with laws and regulations in debt collection is an in-depth process. One which becomes more difficult when scammers are actively trying to disrupt your debt collection practices. ...

September 12, 2018 by Stephanie Eidelman in CFPB

5 Financial Regulators Issue Joint Statement Clarifying That Guidance Does Not Equal Law

Yesterday, five agencies that oversee financial institutions issued a joint statement regarding the role of supervisory guidance. The Federal Reserve Board, the Bureau of Consumer Financial Protection, the Federal Deposit...

August 21, 2018 by Peter Ghiselli in Collection Strategy

Portfolio Monitoring: The Definitive Guide (Sponsored)

In a recent blog post, we shed light on an often overlooked component of the collections lifecycle: inventory segmentation. This process of identifying high-risk consumers for specialized workflows is a mission-critical...

August 1, 2018 by Rozanne Andersen in Collection Laws and Regulations

Collecting Interest on Charged-Off Debt Requires Careful Consideration

This article previously appeared on the Ontario Systems Blog and is republished here with permission (and with additional information from insideARM at the bottom). Believe it or not, many creditors...

July 30, 2018 by Hannah Huerta in Compliance Management

Federal and State Call Recording Laws for Debt Collection Professionals (Sponsored)

Each year, the California Association of Collectors (CAC) provides professional insight and knowledge to debt collection professionals through a series of educational courses. Last year, they touched on topics ranging...

iA Research Assistant