Calling Archives - Page 2 of 5

May 22, 2023 by Bryce Noel in Calling

Legal Advisory Board Members Discuss Hunstein, the CFPB, and Omnichannel Communication

The ARM industry is complex, and it's often difficult to keep up with industry-shaking cases, emerging technologies, and regulatory entities throwing the occasional wrench into the machinery. Despite the challenge,...

January 19, 2023 by Daniel Miller in Calling

9th Cir. Holds TCPA Autodialer Must Generate and Dial Random or Sequential Phone Numbers

The U.S. Court of Appeals for the Ninth Circuit recently affirmed the trial court’s dismissal of a putative class action suit brought under the federal Telephone Consumer Protection Act because...

December 7, 2022 by Elliot G. Johnson in Calling

Ninth Circuit Puts New Limits on Aggregate Statutory Awards Following Remand of Nearly $1 Billion TCPA Judgment

In Wakefield v. ViSalus, Inc., the Ninth Circuit considered whether a jury verdict of $925,200,000 for cumulative statutory damages under the Telephone Consumer Protection Act, 47 U.S.C. § 227 (“TCPA”)...

August 11, 2022 by Eric Troutman in Calling

Court Finds Servicer’s Neutrally-Worded Voicemail Advising of Payment Options Does Not Constitute Debt Collection

Really interesting one for the servicers and collectors out there.Similar to the TCPA’s marketing vs. informational messaging divide, there continues to be a divide between collection vs. informational messaging in...

August 2, 2022 by Missy Meggison in Calling

CFPB Releases Reg F Guidance

On July 27, 2022, the Consumer Financial Protection Bureau (CFPB) provided additional Reg F guidance as a series of Frequently Asked Questions (FAQs) sorted by topic. The FAQs cover the...

June 29, 2022 by Brittany Andres in Calling

Credit Card Issuer Wins Big ATDS Ruling in TCPA Suit Arising out of Debt Collection Calls

Hello everyone, Baroness here ????A good ruling in the Kentucky District Court recently.Here are the facts you need to know:On or about March 7, 2014, Plaintiff David Barnett applied for...

June 22, 2022 in Calling

Macy’s Credit Sued For Prerecorded Calls: Retailers Back in the TCPA Crosshairs?

Retailers have had a rough few years as Amazon and COVID have more or less crushed the idea that people want to go to the store for stuff.One of the...

May 3, 2022 by Susan E. Flint in Calling

Is Express Revocation Necessary? District Court Finds Genuine Dispute of Material Fact Regarding TCPA Consent, Absent Evidence of Express Revocation

A Kentucky district court judge recently granted in part and denied in part a defendant’s motion for summary judgment in a Telephone Consumer Protection Act (TCPA) case, Barnett v. First...

April 6, 2022 in Calling

Numeracle Extends Branded Calling Across Full Provider Network

MCLEAN, Va.-- Numeracle™ Inc., the pioneer of Verified Identity™ for communications, today announced its ability to collaborate across all major branding solution providers to offer branded calling to Verified Identities as...

March 30, 2022 by Colene McNinch in Calling

Creditors: Four KPIs to Evaluate Digital Strategies at Collection Agency Partners Quickly

The way debt collection agencies communicate with consumers is evolving rapidly. You need to know how digital consumer communication strategy has changed - or hasn't changed - at your vendor...

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