News

January 14, 2025 by Orrick, Herrington & Sutcliffe LLP in CFPB

CFPB files complaint against CRA, alleging faulty dispute resolution procedures

On January 7, the CFPB filed a complaint against a consumer reporting agency, alleging violations of the FCRA and the CFPA’s prohibition on unfair acts or practices. The complaint alleges the company failed meet...

January 13, 2025 by Missy Meggison in CFPB

insideARM Weekly Recap – Week of January 6th, 2025

News in the collections industry never stops; it can be tough to wade through what’s relevant, and what’s just noise. Our weekly recap of top stories will give you the...

Photo closeup sideview of laptop partially closed.

philipp-katzenberger / unsplash

January 13, 2025 in Company News

DebtNext Software Achieves SOC 2 Type II Attestation

Akron, OH -- DebtNext Software, a leading provider of recovery management solutions, proudly announces the successful completion of its SOC 2 Type II audit, conducted by KirkpatrickPrice. This achievement underscores...

vinnstock / Adobestock

January 9, 2025 by David N. Anthony in CFPB

CFPB Finalizes Rule to Remove Medical Bills from Consumer Reports

On January 7, the Consumer Financial Protection Bureau (CFPB or Bureau) finalized its rule aimed at removing an estimated $49 billion in medical bills from the consumer reports of approximately 15 million...

DOC RABE Media / Adobestock

January 9, 2025 in Company News

Nordis Technologies Appoints Vice President of Operations

CORAL SPRINGS, Fla. — Nordis Technologies, a fast-growing leader in omnichannel customer communications management and payments technology solutions, has named Gabe Preczner as Vice President of Operations. Gabe is responsible...

January 8, 2025 by Missy Meggison in Compliance

Guards Law Pays PRA to Settle Fax Number Case

On December 4, 2024, Guards Law entered into a Consent Decree with Portfolio Recovery Associates, LLC (PRA) in which it agreed to pay PRA $5,000.00 and refrain from pursuing claims...

January 7, 2025 by Eric Rosenkoetter in Data

2024 Data Privacy & Security Roundup: New Laws, Regulations, Important Dates in 2025

The upward trend in data privacy legislation continued in 2024. Narrowing the focus to “comprehensive” legislation, i.e., that which conveys certain rights to consumers and restricts the collection and use...

Alexander / AdobeStock

January 7, 2025 by Eric Rosenkoetter in Data

New York Amends Data Breach Notification Requirements

New York Gov. Kathy Hochul recently signed into law A8872-A and S2659-B which amend New York’s data breach notification law. The bills, which are identical, do two things: Require notification of a breach be...

olegkruglyak3 / AdobeStock

January 7, 2025 in Company News

Credit Control, LLC: America’s Best Workplaces Winner

St. Louis, Mo. -- Already named a Best Place to Work in Collections for five consecutive years, Credit Control, LLC is proud to be recognized as one of America’s Best...

ra2 studio / AdobeStock

January 6, 2025 by Barbara Nilsen in Compliance

Compliance and Legal Considerations for Attorneys Practicing Creditors Rights: Digital Communications

Implementing a digital communication strategy is essential in order to stay relevant in the legal collections space. However, it is imperative for attorneys practicing creditors rights to ensure compliance with...