April 2026 - insideARM

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April 30, 2026 by Stefanie H Jackman in CFPB

CFPB’s Draft 2026–2030 Strategic Plan

On March 13, the Consumer Financial Protection Bureau (CFPB or Bureau) released its draft Strategic Plan for FY 2026–2030 and accepted public comment through April 17. The plan, required under the Government...

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April 30, 2026 in Company News

Coast Donates $14,055 to “Sully and the Ladies in Pink"

GENESEO, N.Y. --  Coast Professional, Inc. (Coast) is proud to announce a donation of $14,055 to Sully and the Ladies in Pink in their mission to fight against cancer. The check was presented to Cathy “Sully” Sullivan on Thursday, April...

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April 29, 2026 by Eric Rosenkoetter in Data Security

Alabama Becomes 21st State to Enact a Comprehensive Consumer Data Privacy Law

Alabama Gov. Kay Ivey signed into law House Bill 351 on April 16, making Alabama the 21st state to enact a comprehensive consumer data privacy law following California, Virginia, Colorado, Utah, Connecticut,...

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April 28, 2026 by Orrick, Herrington & Sutcliffe LLP in Litigation

Washington Settles With Debt Collection Agency Requiring $1.5m in Medical Debt Relief

On April 13, the Washington Attorney General’s Office (AGO) announced it had filed a consent decree in King County Superior Court that requires a debt collection agency to provide at least $1.5 million in...

April 28, 2026 in Company News

Introducing DROS.ai: Reinventing debt recovery through Intelligent Engagement

BENGALURU, India -- Vodex.ai, a pioneering generative AI voice automation company, today announced the launch of DROS.ai. DROS (Debt Resolution Operating System) was built for collection agencies, debt buyers, and recovery...

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April 27, 2026 by Missy Meggison in Collection Laws and Regulations

insideARM Weekly Recap – Week of April 20, 2026

News in the ARM industry never stops and determining what’s truly relevant can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of top stories will give you the news we found most...

April 23, 2026 by John Rossman, Ben Kirk in Collection Laws and Regulations

[Podcast] Radical New York Rule Voids Debts, Restricts Contact Attempts

The Debt Collector Podcast Show Notes: The newly enacted New York City Debt Collection SHIELD rule will go into effect September 1, 2026 and it will upend debt collection for...

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April 22, 2026 by Orrick, Herrington & Sutcliffe LLP in Debt Collection

Connecticut Regulator Revises Consent Order After Collection Agency Shows ‘Changed Conditions’

On April 1, the Connecticut Department of Banking issued a consent order against a collection agency and two control persons, vacating a February 10 order that had imposed a combined $140,000 in civil penalties...

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April 21, 2026 by Eversheds Sutherland in FCC

FCC Proposes Sweeping Rules to Promote Onshoring Call Centers — Action Required

The Bottom Line In a sweeping regulatory move with immediate implications for companies that rely on offshore customer service operations, the Federal Communications Commission (FCC) has approved issuance of a Notice...

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April 20, 2026 by Missy Meggison in AI

insideARM Weekly Recap – Week of April 13, 2026

News in the ARM industry never stops and sorting out what’s news and what’s noise can be a challenge. That’s where insideARM’s weekly recap comes in. Our weekly recap of top stories will give...

Monthly Archives: April 2026