alexmillos / AdobestockGENESEO, N.Y. — Coast Professional, Inc. (Coast) is proud to announce the promotion of Justin Burdick to Vice President (VP) of Operations, recognizing nearly a decade of impact, leadership, and operational excellence within the organization. With more than 17 years of leadership experience, Mr. Burdick has consistently demonstrated the strategic mindset and people-first approach that drive Coast’s mission and long-term success.
Mr. Burdick began his career at Coast as a Consumer Care Representative and advanced through four promotions to reach his new executive role. Each step in his progression has been a testament to his performance, integrity, and commitment to leading high-performing teams. “Justin exemplifies strong leadership, and this promotion is a testament to his commitment and performance. Having witnessed his growth over the years, I am confident he will continue to excel,” said Jonathan Prince, Chief Executive Officer.
In his new role, Mr. Burdick will oversee multiple contracts based at Coast’s Geneseo, NY headquarters. His responsibilities include developing and mentoring management teams, elevating operational standards, and partnering closely with the executive team to support Coast’s continued growth and long‑term vision.
A collaborative and empowering leader, Mr. Burdick is known for cultivating strong teams and creating environments where employees feel supported, valued, and equipped to grow. He brings a reputation for balancing efficiency with empathy — a combination that has made him a key contributor to Coast’s culture and operational success.
Reflecting on his promotion, Mr. Burdick shared: “I’m grateful for the trust Coast has placed in me. The growth I’ve experienced here is a direct reflection of the incredible teams I’ve worked alongside. I look forward to supporting our people, elevating our operations, and contributing to the company’s continued success.”
Mr. Burdick resides in York, NY, with his wife, Kelly, and their four children: Jacob, Annabella, Nathan, and Dominique. Coast looks forward to the leadership, innovation, and continued dedication Mr. Burdick will bring in this next chapter.
About Coast Professional, Inc.
Coast is a leading BPO provider offering contact center and collection services tailored to meet industry-specific needs. We specialize in omnichannel support serving commercial, private, and government clients. Coast is a nine-time honoree on the Inc. 5000 list for America’s Fastest-Growing Private Companies, as recognized by Inc. Magazine and has been awarded “Best Places to Work in Collections” by insideARM.com and Best Companies Group six times in the last decade. More information about Coast can be found at www.coastprofessional.com.
