tim-mossholder / unsplashTREVOSE, Pa. — NCB Management Services, Inc. (NCB), a national leader and recognized brand in the Accounts Receivable Management (ARM) and Debt Buying Industry, is pleased to announce the appointment of Ralph Lyons as NCB’s Chief Outsourcing Officer.
With more than 30 years of experience in the financial services industry, Ralph brings a wealth of knowledge and expertise to NCB Management Services, Inc. In this role, he will report directly to Ralph Liberio, President and Chief Executive Officer, and be responsible for the oversight, strategy, and performance of NCB’s Outsourcing Vendor Network. Ralph joins NCB from Transworld Systems Inc. (TSI), where he had responsibility for the Specialty ARM Operations business verticals. Prior to TSI, Ralph held numerous senior leadership roles with NCO, Bank of America, and MBNA.
Mr. Lyons has spent a significant portion of his career managing third-party relationships with a focus on ensuring best in class oversight while maximizing operational effectiveness through the outsourced model. He prides himself on creating strong relationships and managing outcomes through objective measurement processes.
Ralph Liberio, President & Chief Executive Officer of NCB Management Services, Inc, and its group of subsidiary companies, expressed his enthusiasm about Ralph joining the Executive Leadership Team. Mr. Liberio said, “We are delighted to welcome Ralph to our team. He is well known within the ARM industry and his experience in the recovery space, along with his strategic mindset, aligns with our company’s long-term growth plan and vision. “
Mr. Lyons stated, “I am excited and honored to join the NCB team. NCB is highly respected within the industry and their core values speak to their commitment to their employees, customers, and shareholders. I look forward to working with the team to drive significant growth and continued success.”
About NCB Management Services, Inc.
NCB Management Services, Inc. is a customer-centric, regulatory compliant organization that is a well-respected Debt Buyer of Unsecured Consumer Credit Products and an admired, well-recognized Accounts Receivable Management (ARM) industry leader. NCB is a leading provider of accounts receivable management solutions. With a strong commitment to compliance, ethics, and customer-centric approach and service, NCB offers comprehensive and customizable solutions to help businesses optimize their revenue cycle and improve financial performance, while meeting the needs of their customers. Through a combination of advanced technology, industry expertise, and exceptional customer care, NCB has developed a reputation as consistently being a valued business partner and performer in a wide variety of applications. Providing superior customer interaction and achieving maximum results, while protecting NCB’s and our client’s valued reputations, are among our highest priorities.
