Eagle Accounts Group, Inc. sees Unparallel Scale and 168% Boost in Agent Productivity with Skit.ai

NEW YORK, N.Y. -- Skit.ai, the leading Conversational Voice AI solution provider in the Account Receivable Management (ARM) industry, revealed the success of its partnership with Eagle Accounts Group, Inc. an Indianapolis-based business specializing in debt collection services since 1972. Skit.ai's compliant, configurable and easy-to-deploy Voice AI solution was strategically deployed to automate Eagle Accounts Group's collection efforts, enabling  them to scale drastically, increasing connectivity, performance, while reducing collection cost. 

The successful deployment of Skit.ai's Augmented Voice Intelligent Platform addressed a few challenges faced by Eagle Accounts Group, such as limited scalability, high agent training costs, and escalating collection costs. Delivering an impressive 18% increase in collection, a 31% rise in connectivity, and a high engagement rate of 60%, while being fully compliant. The Skit.ai platform paved the way for Eagle Accounts Group to transition from traditional processes and strategies, enabling them for business expansion.

“Skit.ai's Conversational Voice AI solution has surpassed our expectations by catalyzing a transformation of our collection processes. Increase in collections, connectivity, account penetration and our capacity to handle a more substantial debt portfolio are proof of the efficacy of their solution. Furthermore, Skit.ai's solution has contributed to an impressive rise in agent productivity,” said Ryan Johnson, Office Manager, Eagle Accounts Group.