ELK
GROVE, Calif. / PHOENIX, Ariz. — Superlative RM has been recognized for
the second consecutive year as Crown Asset Management’s 2021 Agency of the
Year. Each year, CAM selects its agency and firm award winners from its
reputable network. In addition to outstanding procedural compliance throughout
the year, the award also factors in strong performance metrics and the overall
client and consumer experience.
“We
put a great deal of effort into running things in such a way that we can be
proud of. When we can all take pride in our company, our professionalism, our
ethics, and the services we provide, it naturally creates a snowball effect. We
spur each other on and strive for better. For example, our team has engaged in
a lot of thought and teamwork this year to create a better digital consumer
experience and ensure optimal compliance. We feel good about the results and
will continue to target opportunities for improvement.” said Jerry Terrill, President, CEO, and
Founder at Superlative RM.
“Superlative
RM earned this recognition by way of continuous innovation and adaptation to
the changing landscape while maintaining quantifiable excellence across the
board. We always want to make sure our network is representative of the same
standards we strive for in compliance and performance. We also value Superlative’s
empathy, conscientiousness, and integrity in the little things because the
little things go a long way throughout every consumer interaction,” said Brian Williams, Crown CEO, Manager,
and Founder.
The
Superlative RM team is ever-reaching toward improvement and thrives in the
high-motivation, goal-oriented environment they create for themselves. Their
team continues to grow and seek out ongoing professional development. Their
consumer-focused mindset is central to their success and has driven the development
of their new proprietary tools implemented to improve the consumer experience
and elevate it to the next level of service.
“It’s
great to be recognized for our hard work by such a pillar of professionalism in
the industry,” noted Mr. Terrill. “Our team appreciates the achievement and is
just further motivated to be a part of changing the way consumers handle their
finances and revolutionizing the receivables management industry!”
About Crown Asset Management
Founded
in 2004, Crown Asset Management,
LLC, is a
professional receivables management firm that outsources purchased accounts to
a nationwide, proprietary network of collection agencies and law firms.
Utilizing a cutting-edge predictive analytical model during pre-purchase
portfolio due diligence, their team focuses on achieving appropriate financial
returns while ensuring the best possible experience for consumers. They are an RMAI Certified
Receivables Business headquartered in Duluth, GA.
About Superlative RM
Superlative
RM is
a nationally licensed account receivables management company that works with
consumers in all 50 states to assist creditors and debt buyers with recovering
past due balances. Founded by a U.S. Marine Corps veteran, Jerry Terrill, the Superlative RM team
regularly undergoes development to improve consumer service and expand their
core values of creating a wow factor, doing it right from A to Z and
collaborating at every opportunity.
