EVERETT, Wash. -- Sentry Credit, Inc. (Sentry) is pleased to announce the appointment of Megan A. Klamn as the company’s new Director of Operations. Since starting with Sentry in 2016, Klamn has quickly risen through the ranks from Collector, Collection Supervisor, Collection Manager, and most recently Director of Collection Operations.
James Stewart, Co-founder of Sentry Credit commented, “My business partner Michael Mathis and I have very high expectations of Megan as she was officially promoted to Director of Operations on March 8th, 2021. Her duties will now put her front and center for the company in charge of all collection strategies and client performance. Megan has always surpassed our expectations across the board and we know she will continue to do a fantastic job in her new role. Her operational achievements have taken the company to the next level of performance and profitability by continuing to think 'outside the box' and improve upon our proprietary collection strategies and performance."
Klamn is passionate about her leadership responsibility. “I am a firm believer that you set your goals high, and you don’t stop until you get there,” said Klamn. “My leadership style is to be positive, consistent, and available. As well as to lead by example and never take yourself too seriously. We will all make mistakes at times, and all I ask is that my employees learn from those mistakes and try and be better today than they were yesterday. Believing in each individual and giving them the tools and pathway to be successful is what I am most passionate about. It is very satisfying and worthwhile to watch someone develop skills here at Sentry that they will use for a lifetime.”
When asked about how she felt about her new role, Klamn stated, “Director of Operations means the world to me. I get to be part of an incredible executive management team and share their success. Sentry's trust in me allows me to be a problem solver and mentor to achieve our mutual company goals, whether it’s a career goal or a personal goal when we all work together, we can achieve anything. A quote from Aristotle – 'Pleasure in the job puts perfection in the work' rings true in my current environment. I am passionate about our team members and strive to make our office atmosphere fun and energetic. This extra focus helps us deliver unsurpassed recovery, compliance, and top tier customer service for all of our clients”