The Maryland Commissioner of Financial Regulation issued an emergency regulation on January 22 putting procedures into place for remote work for employees of state-regulated entities — including debt collectors. The regulation is scheduled to be published on January 29 and is valid for 6 months while the regulator begins the public comment process of a proposed final regulation.
The regulator recognized the unique need for remote work as a result of the COVID-19 pandemic and, at the same time, balancing it with the need of continued protecting consumers. Due to this, the regulation includes several requirements, including rules around:
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