FCC Issues Order Limiting Call Volumes Permitted Under TCPA Exemptions

Published on January 4, 2021 at 5:00 pm

Eric Troutman

Attorney at Law at Troutman Amin

Editor's note: This article is provided through a partnership between insideARM and Squire Patton Boggs LLP, which provides a steady stream of timely, insightful and entertaining takes on TCPAWorld.com of the ever-evolving, never-a-dull-moment Telephone Consumer Protection Act. Squire Patton Boggs LLP—and all insideARM articles—are protected by copyright. All rights are reserved. 

Just before the new year, the Federal Communications Commission (FCC) issued a critical report and order implementing section 8 of the TRACED Act—specifically, the FCC has reviewed all of its previous content-specific exemptions under the Telephone Consumer Protection Act (TCPA) to provide the additional findings Congress required. Most importantly the FCC limited the call volumes permitted under four commonly-used exemptions, including a limit on call made to residential lines using an artificial or pre-recorded voice. Read on for more info on each of the four items.

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1. Non-commercial calls to a residence 

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