PITTSBURGH, Pa. -- Credit Management Company announced today that following a long and incredibly successful 40-year career, Mary Lou Muti is retiring, effective March 31st, 2021.
“Mary Lou has held several integral roles throughout her illustrious career with Credit Management Company. The culture and commitment to exceptional customer service that exist at Credit ‘Management Company can be attributed to Mary Lou’s vision and leadership. We are grateful to her for her guidance, support, and positive demeanor. She will certainly be missed,” said Joel McKiernan, Executive Vice President of Sales.
Muti, who started with Credit Management Company in 1981 as an administrative assistant, has been president for 10 years. Prior to her current role, she held the titles of Office Manager, Controller, Vice President of Finance, and finally Executive Vice President, before becoming president in 2010. Under her leadership, the company saw expansion into new geographic regions, long-lasting client partnerships, and multiple financial successes, including a record-setting year in 2020.
Credit Management Company is proud to announce the promotion of Joel McKiernan to President, effective January 1st, 2021. Joel will be the third president in CMC’s 54-year history.
Joel began his career at CMC in 2013 and brought with him over 22 years of experience in the healthcare revenue cycle industry. He has played a critical role in managing and directing our sales force and with new market and product development.
Joel has thrived as VP of Sales and has maintained a close rapport with clients over the past 7.5 years. Joel's ability to nurture current client relationships while fostering and cultivating new ones has helped earn Joel his new position.
About Credit Management Company (CMC)
CMC has been providing full-service accounts receivable and collection management programs across several industry segments since 1966. Headquartered in Pittsburgh, Pennsylvania, CMC’s clients reside in the healthcare, government, education, and consumer industry sectors. CMC’s customized outsourcing processes deliver solutions that will accelerate cash flow, lower operating expenses, reduce customer delinquency, and improve customer care and support. All of CMC’s vast client network has benefited from either CMC’s standard or customized outsourcing programs to improve their bottom line.
CMC is proud of the partnerships they have cultivated over the years. Each business relationship is approached in a collaborative style, and always involves listening and responding to client's needs.