Nevada, which has taken a bold approach to collections during the COVID-19 pandemic, took yet another step that may add difficulty for collection agencies. Despite its moratorium on debt collection—which has since expired—Nevada's Department of Business and Industry gave some leeway by allowing mortgage company employees to telework in order to prevent the spread of COVID-19. In a letter to the American Financial Services Association dated July 28, 2020, the Department confirms that the waiver allowing telework outside of a licensed location has expired.
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Nevada gave clear instructions about the debt collection moratorium. In March, Nevada officially ordered all non-essential businesses to close. Around the same time, the Financial Institutions Division confirmed that collection agencies are deemed non-essential. While initially the moratorium was set to extend until June 30, Nevada allowed collection agencies to re-open in one of its phased reopening declarations in early June.
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