The Federal Communications Commission (FCC) has now approved “two safe harbors from liability for the unintended or inadvertent blocking of wanted calls, thus eliminating a concern that kept some companies from implementing robust robocall blocking efforts.” The two safe harbors “are meant to provide further assurance to phone companies and allow them to strengthen their efforts in the battle against illegal and unwanted robocalls.” The FCC’s decision further implements provisions of the Pallone-Thune TRACED Act which became law last December.
The first safe harbor will protect phone companies that “use reasonable analytics, including caller ID authentication information, to identify and block illegal or unwanted calls from liability.” The second safe harbor “protects providers that block call traffic from bad actor upstream voice service providers that pass illegal or unwanted calls along to other providers, when those upstream providers have been notified but fail to take action to stop these calls.”
TCPAWorld previously analyzed this safe harbor proposal when it originally was released.
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