NASHVILLE, Tenn. -- Automated Collection Services, Inc. (ACSI), based in Nashville, TN, today announced it has certified as a small business under North American Industry Classification code 561440, Debt Collection, on  This certification makes this longtime student loan collection agency qualified to be counted as a small business subcontractor on U.S. Department of Education (ED) Private Collection Agency (PCA) contracts and within bid submissions for ED’s NextGen Business Process Outsourcing solicitation now due on January 31, 2020.

This change is the result of the U.S. Small Business Administration’s recent rule (Federal Register 34261 Vol.  84, No. 138 published Thursday, July 18, 2019) adjusting the size standard upward for inflation in 95 service-based industries by 10%, from $15 million to $16.5 million.  The SBA requires most service companies to assert their size status by comparing the company’s average revenue over the last three fiscal years to the published threshold in a given industry.

ACSI has decades of experience in interacting with Federal student loan borrowers to answer questions and guide borrowers through all of the resolution options available for student loans today.  The company has successfully completed millions of business process transactions for leading guarantors over a period of decades, with a spotless compliance record.

President Rick Blair stated, “ACSI is committed to serving our clients with industry leading performance and compliance, with an emphasis on a positive consumer experience. We are excited about the opportunities this new certification presents us.” 

ACSI is a member of the Fed Cetera Network, an organization comprising dozens of pre-qualified companies PCAs can hire to meet subcontracting goals, including those in all specially-designated socioeconomic groups. “With the best small business collection agencies among our members, it’s never been easier for PCAs and NextGen bidders to access so many highly-qualified small businesses like ACSI with a single phone call,” said Leah Wilson Conger of the Fed Cetera Network. “We will be responsive to required outreach in this important area.”

About ACSI

ACSI is a veteran owned small business based in Nashville TN, with over 30 years of experience in the accounts receivable industry. ACSI specializes in Higher Education, Healthcare, Government and Retail debt. They are consistently recognized on the Nashville Tennessean’s Top Workplaces list.

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