JACKSONVILLE, Fl -- Valor Intelligent Processing, LLC, also known as VIP, opened in Jacksonville, Florida on Monday, July 3rd, 2019. VIP is a modern era Accounts Receivable Management (ARM) firm led by industry veteran Gordon C. Beck III, President and Chief Operating Officer.
VIP has made several key technology infrastructure investments to position itself on the leading edge of tech-enabled ARM services, such as the adoption of FICO® Debt ManagerÔ and the integration of several proprietary custom-developed and aggregated applications that involve business intelligence (BI) and artificial intelligence (AI) strategies never used before in the industry. The technology investment builds a collections and recovery lifecycle that meets customers where they want to interact, rather than only calling them when the agency expects it to be the right time, and is prudent in the latest environment of regulatory clarity and the need for a compliant digital customer experience.
VIP plans to hire 300 recovery professionals in Jacksonville to support a variety of commercial and consumer accounts, with scalability to 1,500 in call centers in Iowa and Georgia that are already licensed and ready for VIP’s future expansion.
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