SYRACUSE, N.Y. — Jarrod Turner was hired as a Collections Manager at Capital Collection Management (CCM), a third-party collections agency and debt buyer that empowers consumers and businesses to repay their debts in a professional, ethical, and empathetic manner.
In his role, he supervises all levels of CCM employees, oversees company-wide training, manages collections software development, company policies and procedures, as well as all clients and collections within the company.
An ACA-certified collections specialist with nearly a decade of industry experience, Turner was previously with ConServe, an accounts receivable management company, where he served in management roles on consumer, commercial, and government contracts.
Turner has in-depth knowledge of industry compliance and ethics, including FDCPA, TCPA, UDAAP, and FCRA regulations. Turner earned a bachelor’s degree in Management from Keuka College and an associate’s degree in Business Administration from Finger Lakes Community College, and holds numerous certifications through Dale Carnegie.
About Capital Collection Management
Capital Collection Management is a third-party collections agency and debt buyer that empowers consumers and businesses to repay their debts in a professional, ethical, and empathetic manner. CCM strictly adheres to compliance standards with federal and state laws, and is powered by state-of-the-art technology and data analytics that help ensure the best return on collections. Exceptional customer service is a cornerstone of CCM’s business, and its ACA-certified collectors protect its customers’ brands by collecting in a respectful manner to deliver the highest rate of return.
