ROCKVILLE, Md. -- The iA Institute (iA) announced today its 2019 Innovation Council technology members. The iA Innovation Council meets together with the Consumer Relations Consortium (CRC) during each of its three annual meetings in Washington, DC, and also pursues initiatives throughout the year. The goal of the Council is to advance the adoption of modern, efficient and consumer-friendly technologies within the collections landscape.


“This is the place where forward-thinking industry leaders gather to push beyond the limits of where we are today to envision the future of collections,” said Stephanie Eidelman, CEO of iA and founder of the Innovation Council. “What will the connection between creditors and their agencies look like? What will communications between agencies and consumers look like? This is a collaborative sport. No one company can make the entire leap on its own.”

Over the past five years, the CRC has engaged with consumer groups to promote a better understanding among all stakeholders, and regulators with a primary goal of impacting debt collection rulemaking. As the Notice of Proposed Rulemaking is expected from the Consumer Financial Protection Bureau this spring, our work is not done -- but it will move to a new phase. Greater regulatory clarity will bring faster adoption of technology. To proactively promote and facilitate this advancement in technology, the Innovation Council provides a platform for educating stakeholders and a space that fosters customer input, collaboration, and advancement of ideas.

The following technology organizations have been selected to participate in the 2019 Innovation Council:

Attunely Inc.

Beyond Investments, Inc.

Billing Tree






Ontario Systems






Leaders of these firms will partner with the forward-thinking CEOs, chief strategy, operations, technology, legal and compliance leaders of CRC member creditors, collection agencies and debt buyers to dive below the surface, uncover the real issues, and produce substantive solutions.

About the iA Institute

The iA Institute (iA) is a media company that produces handcrafted news, education, events and connection for the consumer and commercial credit & collections industry. The iA team believes that the value of your investment in our content should be undeniable, so we thoughtfully design everything we do with a focus on the details that make a difference.

iA manages insideARM, the iA Research Service, the Best Places to Work in Collections program, the Consumer Relations Consortium (CRC) & Innovation Council, and events like the Commercial Strategy Workshop, the First Party Summit and Women in Consumer & Commercial Finance. More at

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