POUGHKEEPSIE, N.Y. -- Immediate Credit Recovery (ICR), a leading national debt resolution agency, announced the expansion to a new office in San Angelo, TX. This new location is the third office for the company, adding to its existing facilities in Kennesaw, Georgia and its Poughkeepsie, NY, headquarters.
“We are really excited about the significant new capabilities this major expansion will provide to our clients,” said Frank Roa, CEO of ICR. “In addition to adding nearly 250 call stations, the new office already has 70+ employees fully trained in servicing Federal Student Loan and similar type of accounts. The new location also adds considerable expansion for additional loan servicing staff, increased compliance, training and support personnel.”
The new operation is a fully equipped and FISMA-certified contact center that will service state and federal student loan contracts. This strategic acquisition further reinforces the company’s goal of delivering an exceptional level of customer service to its clients.
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