Popular culture portrays collection agents as shady characters who are only interested in scamming people out of their money. As ARM professionals, you already know this is untrue. Credit and collection professionals are a vital part of the nation’s economy, as well as the local communities in which you do business.
Economic Benefits
The ACA International’s Ernst & Young survey published earlier this year brought attention to the economic contributions of the ARM industry. Collection businesses pay millions of dollars in state and federal taxes annually. And the money they recover for companies results in nearly $600 in savings for each household in the country. ARM industry businesses also contribute to lowering the unemployment rate through the many jobs created by their offices and call centers.
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