ROCHESTER, N.Y. –– Continental Service Group, Inc., dba ConServe, a leader in the collections industry, announced today it has named Rich Klein as President. Effective immediately, the move is a strategic repositioning that will allow its CEO and former President, Mark E. Davitt, to focus on future growth opportunities for the company.

With more than 30 years as an innovator and role-model in the accounts receivable management field, ConServe will begin implementing an Accelerated Growth Plan that will provide a solid foundation for success for many years to come. This new initiative provides incredibly exciting opportunities to drive dramatic growth for ConServe and is something to which each and every member of the team will contribute. “We are extremely enthusiastic to launch this Accelerated Growth Plan at ConServe” says Rich Klein, ConServe’s newly-appointed President. He continues: “This effort will provide the means by which the ConServe team can continue exceeding our Clients performance and service expectations while reinforcing and aligning our organizational goals with our vision and objectives for the future.”

In his new role as President, Klein brings deep industry knowledge as an accomplished senior financial executive and well-rounded experience in all aspects of accounting and financial management. He has extensive professional experience among some of Rochester’s most dynamic companies, is a graduate of St. John Fisher College and the University of Rochester, William F. Simon School of Business, and is heralded as an ingenious and enterprising leader with keen insights. 


Klein has had an influential role in positioning ConServe for the numerous recognitions they have received that include appearing on Inc. Magazine’s Inc. 5000 list of the fastest growing privately-owned companies in the nation (7 times), being named a Rochester Top 100 company (14 times), recognized as a Rochester Top Workplace (4 times), receiving the Better Business Bureau’s Torch Award for Ethics, receiving a Rochester Business Ethics Foundation ETHIE award, and being recognized by insideARM as a Best Place to Work in Collections/Best Call Center to Work For as part of an industry excellence program (5 times). His humanitarian priorities are exemplified by ConServe’s recognition by the Association of the Blind and Visually Impaired (ABVI) with their Community Partner Award and the Association of Fundraising Professionals- New York Genesee Valley Chapter’s Outstanding Corporation Award.

About ConServe

ConServe is a top-performing award-winning provider of accounts receivable management services specializing in customized recovery solutions in higher education, government, consumer and commercial markets. For over 30 years, we have been a consumer-centric organization that operates as an extension of our Client’s valued brand. Anchored with ethics and compliance, we’ve redefined collections with The ConServe Advantage® while partnering with our Clients to give them peace of mind and to help them achieve their goals. Ethics. Technology. Performance.

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