Earlier today insideARM published this story about the Consumer Financial Protection Bureau filing a formal complaint against Freedom Debt Relief. This afternoon, the company today issued the following statement to its family of clients, employees, and communities it serves.
Freedom Family –
Yesterday the Consumer Financial Protection Bureau (CFPB) filed a complaint against Freedom Debt Relief (FDR), alleging, among other things, that FDR deceived consumers, first, by not informing them that there are certain "difficult creditors" who will not negotiate and, second, by forcing consumers to negotiate their own settlements with such creditors (so-called "coached settlements"). We firmly believe that the CFPB fundamentally misunderstands how debt settlement works and has acted without proper regard for the consumers it is charged with protecting. We want to set the record straight and share our perspective.
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