GERMANTOWN, Md. -- Compliance and regulatory matters in the accounts receivable management (ARM) industry is an important and complicated topic. Mike Ginsberg was joined by subject matter experts Ari Derman and Mike Frost to discuss some of the most pressing matters impacting the ARM industry today in a five part, informative podcast series.
In the first part of the series, Ari addressed challenges involving consent revocation under the TCPA. He explained the 2015 reminder from the FCC stating that “revocation was allowable if reasonable … it’s very uncertain what that actually means but we know revocation can happen, revocation is allowed.” How is consent revocation impacting the ARM industry?
During the next podcast, the three experts discussed voicemail messages. Should you leave a voicemail? If you do leave a voicemail, what kind should you leave? The question largely remains unanswered. Mike Frost began the conversation by discussing the FTC Opinion and the CFPB proposed rules on voicemail. Later, Ari brings up a case that the New York District Court’s dealt with a few years ago regarding the consequences of hanging up on voicemails.
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