CEDAR
FALLS, Iowa – October 18, 2016 – Harley Wilson, Vice
President of Healthcare Operations for CBE Companies (CBE) will speak at InsideARM’s
2nd Annual First Party Summit Wednesday, October 19 in Chicago.
Wilson will join Sherry Nirenberg, Associate Director, Hospital Billing
Services at University of Arkansas for Medical Sciences (UAMS), in presenting
how to apply intent-based leadership to exceed client expectations and increase
retention.
In 2015, Wilson led his team to greater success by implementing an
intent-based leadership philosophy inspired by David Marquet’s writings. The
approach inspires employees to take ownership and greater accountability in
problem solving and actions to improve performance for clients like UAMS.
About CBE Companies
Founded in 1933, CBE
Companies is a global
provider of outsourced call center services focused on connecting people to
solutions. The company specializes in receivables management and customer care
services. This narrow focus has enabled the company to be an expert in every
aspect of the business. From a one-of-a-kind culture immersion
approach to a proven ramp process, CBE’s focused expertise saves its partners
money and enables them to focus on their core business.
CBE approaches every business relationship
as a strategic partnership. The company shares in its partners’ successes and
failures and strives to create more of the former and less of the latter. CBE
firmly believes transparency and communication are the cornerstones in the
foundation for success. The company’s approach to a strategic partnership
begins with open communication; this assures CBE partners that the team
handling their business is committed to delivering customer insights, ideas and
new ways to accomplish goals.
With more than 1,200 people in six locations
globally, CBE Companies can deliver the right solution in the right
location(s) for your ever-changing business needs. Its corporate headquarters
is located in Cedar Falls, Iowa, with two facilities in Waterloo, Iowa, and
additional facilities in Overland Park, Kansas; New Braunfels, Texas and
Manila, Philippines. The organization is consistently recognized as
a local Employer of Choice. It has also been recognized by Workplace Dynamics as
one of Iowa’s Top
Workplaces. For more information about CBE Companies,
please visit www.cbecompanies.com or call 888-386-0273.
