The Consumer Financial Protection Bureau (CFPB) will be
holding a public meeting of the Consumer Advisory Board (CAB) later this month
at CFPB Headquarters in Washington, DC. The subject of the meeting will be
about student loan servicing issues, debt collection, and related trends and
themes.
CFPB Director Richard Cordray will speak at the meeting,
along with other Bureau officials.
Representatives from the private sector will
also be speaking, such as ClarkHill’s Joann Needleman, who will be presenting
during the “Trends and Themes” section of the meeting. Needleman tells insideARM that “I have found that there is a
great deal of common ground between industry and consumer advocates on the
issue of email, text, and web-based portals” and that she hopes the meeting “will
start the groundwork for a productive dialogue with the Bureau to lay out a
regulatory framework for communication with consumers.”
You can RSVP to attend
the hearing – the Bureau will also be providing a live stream of
the hearing starting at 10:15 a.m. on the 27th.
