The utilities industry is not nearly as “sexy” as the healthcare or student loans segments, which always seem to be in the news. Despite the lack of publicity, the utilities industry deserves some attention because it presents opportunities for first- and third-party collection work as well as payment processing.
In 2015, the utilities industry is expected to generate approximately $526 billion in revenue and nearly $620 billion by 2020; that’s an almost $100 billion increase or an annual growth rate of 3.32 percent for the next five years. Electric power transmission, coal and natural gas, and nuclear power segments are driving this growth and they account for approximately 98 percent of all revenue in 2015.
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