EOS USA Celebrates the Grand Opening of its Newest Customer Care Facility

EOS USA, a leading provider of customer care and accounts receivables management services, held a Grand Opening celebration of their newest regional facility located in Somerset, Kentucky on Monday, October 19, 2015. This new, 20,000-square-foot, state-of-the-art facility will serve as the company’s flagship location for its first party outsourcing business and will enhance the existing operations which are headquartered in Norwell, MA.

Jay Hinckley the EOS USA Site Director in Kentucky, Governor Steve Beshear of the
Commonwealth of Kentucky, Karla Teasley the Vice President of Customer Service at American Water, Paul Leary the President and CEO of EOS USA, Susan Lancho the External and Government Affairs Manager of American Water and Congressman Hal Rogers of the Commonwealth of Kentucky are onsite at EOS USA’s newest customer care facility in Somerset, KY.

The Grand Opening event included a series of speakers including Governor Steve Beshear and Congressman Hal Rogers, both representing the State of Kentucky. In addition, President and CEO of EOS USA, Paul Leary, said a few words about the importance of this new location in the growth and success of the company. Following the presentations, the speakers held a commemorative ribbon-cutting ceremony to signify the opening of this new facility that will introduce more than 200 new jobs to the marketplace. The event was attended by EOS USA clients, executives and staff as well as local dignitaries, business executives and members of the construction team.