The Ontario Society of Collection Agencies held their two day annual conference in Niagara Falls last month. Katia Acciarresi, President of OSCA, hailed the event as a great success. "In today’s current marketplace, the importance of a unified voice to meet changing trends is more valuable than ever. OSCA is recognized by business partners and regulatory bodies as a professional organization that provides a balanced approach to the needs of the collection industry and consumers on a provincial and national level."
A prevalent theme during the conference was a focus on compliance and the importance of always being pro-active. Acciarresi emphasized the need for membership, both current and future and to always be forward thinking, "… the climate has evolved steadily over the past decade and the premium that is placed on compliance and privacy protection will continue to be paramount."
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